1. How do I book a soft play or bouncy house?

Booking is easy! Simply visit our website and fill out the "Request A Quote Form" with your event details, including the date, location, and desired items. We'll promptly get back to you with availability and pricing.

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2. What are the rental durations for soft plays and bouncy houses?

Our standard rental duration is typically 4-6 hours. However, we offer flexible rental periods to accommodate your event needs. Contact us for more information on extended rental options.

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3. Are delivery and setup included in the rental price?

Yes, delivery, setup, and pickup are included in our rental prices within our specified service areas. Additional fees may apply for areas outside our standard service radius.

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4. Are the soft plays and bouncy houses cleaned and sanitized?

Absolutely! We prioritize cleanliness and hygiene. All our equipment is thoroughly cleaned and sanitized after each use, ensuring a safe and enjoyable experience for your guests.

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5. What happens in case of bad weather or unforeseen circumstances?

We understand that unforeseen circumstances can arise. In the event of bad weather or other unforeseen circumstances, we offer flexible rescheduling options or the opportunity to apply your deposit towards a future booking within a specified period.

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6. Do you require a deposit to book?

Yes, we require a 50% deposit to secure your booking. The remaining balance is due one week prior to your event date. Deposits are non-refundable but can be applied to another booking within a year in case of cancellation.

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7. Can adults use the soft play equipment or bouncy houses?

Our soft play equipment and bouncy houses are designed primarily for children's use. However, adult supervision is required at all times, and some of our units may accommodate adult use. Please contact us for more information on adult-friendly options.

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8. Do you offer discounts for multiple rentals or package deals?

Yes, we offer discounts for multiple rentals or package deals. Get in touch with us to discuss your specific requirements, and we'll be happy to provide you with a customized quote.

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9. Are there any safety guidelines I should be aware of?

Yes, safety is our top priority. We provide safety instructions and guidelines for the use of our equipment. It's essential to follow these guidelines and ensure proper supervision to prevent accidents and injuries.

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10. How far in advance should I book my soft play or bouncy house rental?

We recommend booking as far in advance as possible to ensure availability, especially during peak seasons or holidays. However, we do our best to accommodate last-minute bookings whenever possible.